Cancellation and Refund

Booking Cancellation

Customers may request cancellation of bookings subject to supplier policies.

Airline Ticket Refunds

• Refunds are subject to airline fare rules.
• Some tickets may be non-refundable.
• Airline cancellation charges may apply.

Hotel Cancellation

• Hotel refunds depend on the booked property’s policy.

Tour Package Cancellation

• More than 30 days before departure: Processing fee may apply.
• 15–30 days before departure: Partial charges may apply.
• Less than 15 days before departure: Significant charges may apply.
• No-show bookings are generally non-refundable.

Visa Services

Visa processing fees are non-refundable once submitted.

Cruise and Private Charter Services

Refunds are governed by operator policies.

Refund Processing

Approved refunds are generally processed within 7–30 business days.

Non-Refundable Services

• Visa fees
• Service charges
• Processing fees
• Certain promotional bookings