Booking Cancellation
Customers may request cancellation of bookings subject to supplier policies.
Airline Ticket Refunds
• Refunds are subject to airline fare rules.
• Some tickets may be non-refundable.
• Airline cancellation charges may apply.
Hotel Cancellation
• Hotel refunds depend on the booked property’s policy.
Tour Package Cancellation
• More than 30 days before departure: Processing fee may apply.
• 15–30 days before departure: Partial charges may apply.
• Less than 15 days before departure: Significant charges may apply.
• No-show bookings are generally non-refundable.
Visa Services
Visa processing fees are non-refundable once submitted.
Cruise and Private Charter Services
Refunds are governed by operator policies.
Refund Processing
Approved refunds are generally processed within 7–30 business days.
Non-Refundable Services
• Visa fees
• Service charges
• Processing fees
• Certain promotional bookings